At Muktara Jewelry, we stand behind the craftsmanship and durability of our items.
We offer a free warranty on all eligible pieces for a period of 3 months from the delivery date shown on your package. This warranty covers certain repairs and replacements under specific conditions outlined below.
Warranty Period
We provide a 3-month free warranty, which applies as long as your item(s) are within 3 months from the delivery date.
Coverage
Sterling Silver/Gold Plated Jewelry Tarnishing:
Gold-plated jewelry may experience tarnishing over time, so please treat it with care. If the gold plating peels off on your piece(s) within three months, we offer a free re-plating service. Alternatively, if you prefer a one-time upgrade, we can offer an upgrade to solid gold by only paying the price difference.
Special Cases:
The above scenarios relate to general situations only. In certain special cases, we will assess the situation on an individual basis.
Disclaimer:
Damages caused by human or external factors are not covered under our warranty, as this policy is strictly for manufacturing defects.
Contact Us
If you have a specific concern that is not listed above, please share your thoughts with our customer service team at muktarajewelry@gmail.com. Our professional advisors are always available to assist you.